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Terms & Conditions

Please read these terms and conditions carefully. By accessing this website or placing an order you agree to be bound by the terms and conditions below. These terms and conditions are subject to change without notice. 


  • 1. Instore Orders
  • 2. Privacy 
  • 3. Use of Web-site & E-mails 
  • 4. Typographical Errors
  • 5. Payments
  • 6. Delivery 
  • 7. Returns & Customer Satisfaction
  • 8. Website currency.
  • Returns Policy:

    All products are quality guaranteed and are fully refundable if not satisfied. 

    Credit Card Cancellations and Reversals

    To cancel an order, please contact us immediately with your purchase address and
    order details. Note that orders can not be reversed once paid and packed for shipping.
    For queries and cancellations please email: sales@petertimbsmeats.co.nz or call us on 03-366-1780

    1. Instore orders

    All Instore orders created online are request forms. All care is taken to keep the website prices up to date and create an easy purchase ordering system. Totals once calculated instore upon pick up may be different as web prices are indicative only. Any queries, please call us on: 03-366-1780 or email us info@petertimbsmeats.co.nz

    2. Privacy

    We do not pass on any of customers information to anyone else; we keep our customers personal details confidential and use them only for the purpose we got them for. We do not sell, or share customers personal details with other businesses or vendors. According to the Privacy Act 1993 you may check and correct the accuracy of personal details at any time.

    From time to time we may send you product information (including special offers) in the mail or by e-mail. 

    3. Use of Web-site & E-mails

    Peter Timbs Meats Ltd makes every effort to keep the information on this website current, accurate and complete. However, Peter Timbs Meats Ltd cannot guarantee that the information is accurate or complete or that it is current at all times. Peter Timbs Meats Ltd assumes no responsibility for any errors. Peter Timbs Meats Ltd reserves the right to change or modify information contained on the website at any time without notice.

    All information and materials provided on www.petertimbsmeats.co.nz. is for your personal use only.
    Reliance upon any information and material on this Site shall be at your sole risk. Our company accepts no liability for the content of this website, or for the consequences resulting from the use of, or reliance on, the information and materials contained on this website or on any third party website linked to it. All information should be verified independently before being used or relied on. Viewers are encouraged to contact Peter Timbs Meats Ltd to ensure the accuracy of the information.

    Peter Timbs Meats Ltd cannot and does not guarantee or warrant that files available for downloading through the site will be free of infection or viruses, worms, or other code that manifest contaminated or destructive properties. You are responsible for implementing sufficient procedures and check points to satisfy yourself as to the integrity of files downloaded from this site.

    The recipient of any of our e-mails should check the e-mail and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by company e-mails.

    If you wish to remove your name from our mailing list please ask us to do so or use "REMOVE ME" link in the email. Please note that this will not affect order confirmation emails, they will be sent to you every time you place an order. 

    4. Typographical Errors

    If a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we reserve the right to refuse or cancel any orders placed for product or service listed at the incorrect price. Peter Timbs Meats Ltd has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit or solve the problem in the way most suitable for you and our company.

    5. Payments

    - PAYMENTS BY CREDIT CARD
    If you would like your order to be dispatched immediately (subject to our working hours and order amount), please choose Credit Card payment option. Our credit card payment limit is $1000. If your order is over $1000 you will be contacted before your is made up to make sure this correct

    6. Delivery

    Every effort will be made to fulfill orders placed with Peter Timbs Meats Ltd, but we shall not be liable to any person if Peter Timbs Meats Ltd declines to supply product(s) for any reason whatsoever. We reserve the right to decline orders without disclosing the reason behind that action.

    Peter Timbs Meats Ltd shall not be liable for failure to deliver on expected time whether the delay has been due to causes beyond the control of Peter Timbs Meats or otherwise.

    Please note that delivery charges are automatically detected by our system. However in rare cases the delivery charge may be wrong or may not show up. If this happens and you are paying by cheque or bank payment we will contact you to confirm the new delivery charge. If you are paying by credit card WE RESERVE THE RIGHT TO CORRECT THE DELIVERY FEE and charge you the correct amount without prior confirmation. Please feel free to give us a call to confirm your courier charge. We are not liable for any losses or delays if we can't reach you on the phone number or email address you provided when placing the order.

    If the Customer fails to sign or did not request for signature to be obtained on delivery of the Products, the Products shall be left at the delivery address,where courier driver feels it was safe to drop, and be deemed delivered at that point in time. It is the customer's responsibility to give our company delivery instruction (like Signature required or Do not drop at front door etc), our General instructions to the courier drivers is to drop the boxes at the delivery address if no instructions were given by the customer to do otherwise. The property and risk in the Product shall pass to the Customer upon delivery to the Customer's delivery address, and when the courier company confirms that it has been delivered to the right address.

    In case of short or incorrect delivery you need to contact us as soon as possible. 

    7. Returns and Customer Satisfaction

    All our products are quality Guaranteed

    All transactions conducted through Peter Timbs Meats Ltd website comply with New Zealand Law, including the:
    · Fair Trading Act
    · Sales of Goods Act
    · Consumer Guarantees Act 1993.

    8. Website currency and billing statements.

    All prices on the website are in NZ$ and inclusive of GST. Prices may change without prior notice.

    All billing details and customer statements will display the name "Peter Timbs Meats Ltd."

    All quotes from Peter Timbs Meats Ltd are valid while stocks last unless stated otherwise. Specials are subject to availability and while stocks last.